SMS Terms & Messaging Policy | ASSIST
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    ASSISTby AiSo

    SMS Terms & Messaging Policy

    ASSIST by AiSo, LLC, doing business as "ASSIST," uses SMS/text messaging only for transactional, non-marketing communications related to appraisal workflow management, order updates, inspection scheduling, appointment confirmations, rescheduling, property access coordination, account notifications, and daily workflow summaries.

    Who may receive texts

    1. Appraisers and appraisal firm staff who opt in to SMS notifications inside their ASSIST account or during onboarding.
    2. Property contacts whose phone number is provided by a lender, AMC, client, borrower, real estate agent, or other authorized order party for the purpose of coordinating an appraisal inspection.

    Consent

    Appraisers and appraisal firm staff may opt in by enabling SMS notifications and providing their mobile number. Property contacts may be contacted only for order-specific appraisal scheduling and access coordination after their phone number has been provided for that purpose.

    Message frequency

    Message frequency varies based on account activity, order volume, scheduling activity, and notification preferences.

    Opt-out

    Recipients may reply STOP to opt out of SMS messages. After opting out, they may receive a confirmation message and no further SMS messages unless they opt in again.

    Help

    Recipients may reply HELP for assistance or contact support at support@aisoassist.com.

    Fees

    Message and data rates may apply.

    No marketing

    ASSIST does not use this SMS system for marketing, promotional campaigns, cold outreach, or lead generation.

    Data sharing

    SMS opt-in data and consent are not sold, rented, or shared with third parties for marketing or promotional purposes.

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